The customer support pages were always unresponsive the whole time - I only got answers via forum PM.
I can't really accept providing support only through PM on the forum as acceptable behaviour for any serious business.
also:
CoinPayCard reserves the right to modify or terminate the service at any time, without notice.
it is very difficult to understand for those who deposited their coins there even after everything was exposed.
I also do not approve of the forum PM-only support I've been getting. Let's wait and see whatnot happens and if they somehow take everyone's card funds away I'm opening a type 3 flag against them.