I believe I had a debit card linked, and a us address on my account. However, it was a fresh account so my transactions got flagged and my account got locked. I contacted support a few times and they were asking for more verification, but they kept saying they can't restore my account so I gave up on trying to recover it.
That's BS, can you tell what service/business is this? Looks like you need to make a scam accusation against them and provide proofs. Services who confiscated funds just because it was flagged by their system without fully using the service should not be tolerated, they could at least refund your money.