What happened: After playing for 2 weeks on the site i managed to get a balance of around 1300 USDT, which were conficasted when i tried to withdraw 900 USDT, i was told via email this "We want to inform you that our company decided to stop any collaboration with you (closing your account).
The decision was made after a careful investigation of the situation by our security service.
Many Coinplay customers have the same case as you, they could not withdraw their winnings from their playing, and Coinplay only stated that they violated their terms and conditions without mentioning the exact reasons for the players that led to this closure of their accounts; this new casino site seems untrustworthy, there are the better alternatives in the gambling board. You had to choose the casino site you would bet on and play well not to waste your time. The good thing is that you can only withdraw the deposited amount, in which case you are out of their platform without losing your deposit. This topic remains a red flag for them until they come here to clarify or solve the issue.
They are exactly the same bookmaker as 1xbit, and they seem to operate in the same, as you can see on my ban.
You do the right by creating a scam accusation about the casino but have you tried to contact their representative on this forum before taking a huge step of posting negative messages on their Ann thread?
Have you also tried to contact the manager in charge of their on going campaign advertisement because he will definitely have a means of communication with the casino affiliate/marketing manager?
I am saying this because I can see that you have already taken a lot of huge steps by reporting the casino for example on Trustpilot while we haven't heard the side of their representative.
I did contact the manager of the campaign, and yes, i took a lot of huge steps to see if the problem gets the attention it deserves, otherwise it will be sweep under the rug