the site thought for 7 seconds, and while these 7 seconds went by, the score became already 10-11 and I was not allowed to redeem the bet.
I mean, I feel your pain, but can you really be mad on them here?
7 seconds, even if it would be 15 seconds, is nothing. It can be your fault, it can be their fault, it can be the ISP's fault, or even the VPN that you're using. There's just too many factors and you can't expect them to be responsible for each and everyone of them.