I've always had problems with connecting my Ledger device to software wallets(mostly MetaMask) when the Ledger Live app is open. If you leave that app open(or any other app that connects to your Ledger), try closing it to prevent potential interference.
I'm excited for the new Ledger Stax coming out. How about you guys?
Looks good but I can't justify purchasing one with that pricetag lol. Probably something I'd buy if I performed really greatly with my investments this year.