good evening everyone. Today I ran into a problem that made me ashamed of such a well-known casino as Steak.
The site name is "STAKE" and not "steak". Also, can you tell me how much amount did you bet so we know how much money we are taking about here?
Please you will have to follow up with stake support and if the large is a result of their networks, they have to pay you cahs also note that most of the casinos have their T&C that may not allow have your cash out but just keep us updated on how it goes.
Also, i wish if OP could move this thread to scam accusation or should have posted this in the stake ANN thread so as to notify the stake team. I want to see how stake will take up this matter and what are their say about this unfortunate situation.
There is no need to escalate it to a scam accusation Pmalek clearly explain the situation and after Pmalek's post I'm sure read it he did not respond to this thread again, but Stake should have clearly explained this to avoid people like OP feeling that they got an unfair treatment, this could also happen to any players in any casinos, it's just it happened to him.
It's normal that there are delays in cashing out or accepting new live bets. Most bookies I have tested in the past, have delays from 6-8 seconds in Europe. Asian bookies are apparently 2-4 seconds but I have never played on such sites. This can sometimes increase even up to 10 seconds. 7 seconds is within the normal timeframe. There is a delay between the events at the venue and the picture you see on TV or live stream. That's why bookies have these in-built delays to prevent people from sitting at the venue and making bets as soon as an event happened. It's normal.