Lock the player's money is you quickly do! And when you need to answer the fair question "what is the reason for the blocking and when will you return MY money?" you start referring to the workload and answering every letter for weeks ...
The number of bets is showing zero in Duckdice account view system on your account. Maybe you have placed the bets on sports event. Your account has been banned and the reason for the ban is showing 'abuser'. Most of the betting site doesn't disclose the investigation results publicly after blocking a user account.
https://i.ibb.co/DWH2bhM/Screenshot.jpgLeaving players high and dry after your action and giving an excuse for having a heavy work load is surely a troublesome.
Delaying the investigation for heavy work load is pretty funny excuse from the support team.
Yes, my account is in the screenshot, and there were two bets on regular matches, one on football and the other on tennis...
For my part, what evidence can I provide other than a screenshot of the fact that I am not allowed to enter my account? I can send the hash of the Duckdice deposit transaction 666 dollars - f1ea5fa452b450822925852d835c6c5a0eb3021b1d96f46410dfe77b3535daed
But it doesnt change the essence, I was unprovenly marked as a fraudster and they dont give me my money, please note that I didnt even win anything from the bookmaker, I only lost about 80 dollars ...