support did not help me, they just unsubscribed
this obviously tells you that this site is cannot be trusted. The lack of a support system is a failure for their site as it is very important and it plays a vital role, especially in answering questions and help.
" I am sorry but there is nothing that we can do in these situations, when our odds provider rejects cashout attempt all bets are being settled per the final result as stated in the sportsbook rules."
I just want people to know that there may be bugs like this on this site and support won't support you.
Don't let this bug(7 seconds delay) become an excuse for them not to pay your rewards. Because if they are legit and you are also doing according to their rules, there is no problem with as they will listen to your explanations but nothing happens as there is no support team to help you solve the problem. Better to stay a way from them.