Hello everybody! I want to tell you about the bad experience of playing on Duckdice.io

My nickname in DuckDice is Ipunapi772

I registered on the 1 of March, made a deposit of 666 usdt on the TRC20 wallet - f1ea5fa452b450822925852d835c6c5a0eb3021b1d96f46410dfe77b3535daed, which was provided to me by the Duckdice website - TNU3o53Ccv5ADrsPPM8NUJS3tXQBhJCfWE

I made one bet on tennis in the amount of 15-18 dollars (I don’t remember exactly, I didn’t record) and the second bet on football in the amount of about 70-80 dollars, after which I received a notification that my account was blocked.

I immediately emailed support@duckdice.io and received an auto-generated response - "your complaint registered".

I was sure that they would answer me quickly enough and ask for a standard KYC check, for example (although I don’t understand why, I only made two bets for small amounts and did not withdraw money)(

But for 6 days now I have not received a response. I wrote again, but also received no answer. I wrote to live chat Duckdice, but they told me to write to email

At the time of blocking, there were about $580 on my account, taking into account the fact that the deposit amounted to $666.

I think that the office is obliged to give me my money, I'm ready to go through KYC, but I don't even get a response to my letters...


P.S access to my account on Duckdice.io is blocked for me, I can't enter my personal account


I'm attaching links to screenshots for proof...

1. https://ibb.co/mFD0SSp

2. https://ibb.co/0CbsSzj - I managed to take this photo after I received a notification about the blocking, the next time I refreshed the page, I could no longer log into my account

3. https://ibb.co/VC4HBbj -
Screenshot of registration, welcome letter dated March 1st. I also use the same mail for the Bitcointalk forum