I think the Bitcoin foundation should be putting out a clearer guide for Bitcoin starters, what's worrying is that even they don't seem to be certain regarding who is competent. To think MT GOX was a gold member is a bit of a joke, and seriously undermined their credibility in my eyes.
Even stuff like upgrading your Bitcoin Core software isn't as clear as it should be. There are a few too many leaps of faith for new Bitcoin users to be fully comfortable with. The whole thing should be idiot proof, Bitcoin foundation should be acting as that official portal, with how-to videos covering everything ideally. If there was a clear source of this kind of information, the scammers would have a lot less to work with.