I got a little problem here, my account is required through KYC and I have completed it but unfortunately 5 days since the submission of KYC has not been updated from the team, so I just want to know how long KYC will be processed? Maybe someone experienced it first and gave me information. I just woke up here after seeing the duelbits offering a new promotion but unfortunately there was a little problem.
It's quite strange that they need a long time to verify your data because I have not experienced this, have you checked your email? because if your KYC has not been approved, usually there are things that are considered unclear for duelbs and will tell you via email, I don't know how long they are finally processing my KYC but it is less than 5 days, or you can continue to ask in live support so that it can be resolved, as I remember when our KYC is still in the process when open the live support chat will getting a notification in the chat room immediately.