Hello Sir,
We understand your frustration and we are very sorry for the inconvenience.
Please understand that this kind of issue/case is managed by our game provider.
We are still waiting for the feedback of our game provider.
We will let you know the feedback as soon as we have received.
Thank you.
Hello,
I would like to inform you that my Piwi247 account got blocked today as their game provider are currently investigating my account.
Had a deposit last Saturday of around 10k and ran really hot on the exchange on multiple tennis players backing/laying them in consecutive matches.
All the markets I had won big had a decent liquidity on Betfair between 100k-1 mio. and all bets got graded by Betfair.
I was transparent right from the start with Piwi247 and I was not scared of hiding the fact that I am a professional gambler.
I also offered them that I will explain my thought process behind each bet in detail to show my support on the investigation - so far no response on this offer.
I will keep you guys updated about the progress.