I got a little problem here, my account is required through KYC and I have completed it but unfortunately 5 days since the submission of KYC has not been updated from the team, so I just want to know how long KYC will be processed? Maybe someone experienced it first and gave me information. I just woke up here after seeing the duelbits offering a new promotion but unfortunately there was a little problem.
I needed to do it some months ago and got approved in less than 48 hours but as some others said, maybe they are very busy and it will take a bit longer. Keep us informed how it go and I would doublecheck with the live agents if you can participate in the promotions.
The usual time in most cases is 48 hours but sometimes they can take more then it to verify all the details and then approve any transactions but if there's more delay you can always contact the team to clear about it and have confirmation from them.They have to follow all the AML guidelines in accordance with verification of KYC documents so it there is rush it can take some time.