Hi, yes, may be, it is my fault. I saw good welcome bonus deal and tryed to play without any check. Only when i get scammed i try to find any information
The wintomato statement suggest that you create multiple account to get the bonus. This is what I understand on creating
new account. Did you have multiple account or do you create account after you disconnected and cant access your original account.
Providing chat logs screenshot as proof will helpful to easily overview your case. You can use imgur to upload screenshot.