I got a little problem here, my account is required through KYC and I have completed it but unfortunately 5 days since the submission of KYC has not been updated from the team, so I just want to know how long KYC will be processed? Maybe someone experienced it first and gave me information. I just woke up here after seeing the duelbits offering a new promotion but unfortunately there was a little problem.
did you open a ticket?
I'm not fully sure but seems like 5 days would be more than enough to complete verification
could be a good idea to contact their support
Now the answer could be given by support only and yes if it's taking that long you need to contact the support to ask if there's any problem or any additional documents are required.They have time for say 48 hours and can be stretched a little above but not a whole week approximately.So live support will help in the case.