I just want people to know that there may be bugs like this on this site and support won't support you.
meaning this is only a warning ? because after posting this you did not come back here and just let people talk about the case.
is there any chance to update us if Stake already reach you out?
the fact that the casino already stated it plainly on the T&C that they reserve the right to either give or deny a player cash out payment have exonerated them from being judged based this current situation, because from ops explanation it clears that ops have waited too long to click the cash out amount.
-And the time he clicked cashout it seem the option and offer were already taken off then leaving is with no choice but to bear the lose.