I've verified on many other sites with my documents, and you say that I'm trying to fake my KYC that I even do on my own.
That's what I have been informed by Support, including the staff that you had a conversation with from the screenshot.
How can I contract them directly to clear things that are "suspictius" for them?
A "conversation" from screenshot was just their statement, they ignored my next questions that I asked what is the reason so I would not really call it a covnersation...