Hello guys!
The OP's account of this thread has nothing to do with 1xBit in any regards.
You are the official account of 1xbit that I know, but what about the OP's statement above if it has nothing to do with your account, they have confirmed that they are new management, the 1xbit site has also changed to 1xbit1.com, so who is the official account of you guys?
Hard to tell who are the real official delegate from that site, because that old account also didnt make any help to solve the problems of many, so you cant just trust anyone from this site because you might fall into another scam trick. Better not to expect anymore from this site and just move on to another site, your case is hopeless already from this site, dont expect too much and just accept the fact.
Even this new manager of this representative has not come up and say anything to solve problems that users have complained in the forum in the Scam Accusation Board. Users had advised him him to address the issues to create small trust in the forum but he has not, so from his mum people have taken him the disguise to the former manager.
The only way for 1Xbit company to have 0.0001% trust in the forum, they have to address 90% issues in the forum and let people confess that, their funds which was scammed by 1Xbit has been refunded and since 1Xbit cannot do that, then they are deep into to it. And everyone should stay away from them.