I would be extremely wary of a brand new account with no history here asking you to contact them privately. He might be perfectly legit, but this is also exactly what a scammer would ask you to do.

I have already offered to help him create a tokens file for btcrecover in public in this thread, which is a far safer option than talking to anyone in private, me included, but especially a newbie account.

If OP is wary about downloading btcrecover, then he can review the source code here (https://github.com/3rdIteration/btcrecover/) and can also do it on an airgapped computer so there is no way it could steal his wallet file.