As I wrote earlier, but it seems it was moderated out (?) - this is incorrect. My withdrawal request is pending for a WEEK now, and nothing happened with it, and no communication from your end whatsoever.
CORRECTION: It was not moderated out - simply not posted because of the 360 second limitation on my account. Sorry!
If they don't entertain your case then you can try to create a scam accusation thread against them. You need to supply all the proof though, this will at least get the attention of DT here and may tag the account according to whatever response their representative here.
You can find the scam accusation board here:
https://bitcointalk.org/index.php?board=83.0 just make sure to follow the format stated in this thread:
https://bitcointalk.org/index.php?topic=260073.0I hope that the representative of the casino will take notice of your case. BTW, have you talked to the creator of this thread? He claims to be the community manager of Valve, maybe he can help you out.
Yeah as you can see, he does not address the issues.
Nevermind really, I'll go the legal way soon...
you better do as there are no even a addressing happening for a week now? you should create scam accusation and certain legal action as long as you can support your claims here .
remember that there are lots of potential players that may experience what you had if you will let this to pass like that.
A Week? A person contacted me 3 or 4 days ago (directly via TLG) and said this message belongs to him, So I assisted him and even I provided our discord to be in touch with the financial department.
We can't ask for an account info in Public, this is why we provide a direct link to our support via email or discord, so we can open a ticket and assist him out of Bitcointalk. (it's a case by case)
This place is dedicated to assist our players to join the customer service... the rest of the process is up to the player.
PS: If you want to know how much solutions we solve, and even have an idea of our customer service, just go to discord and you will find everything you need.