Lack of transparency was discussed here:
https://bitcointalk.org/index.php?topic=418183.640 amongst other pages in the thread. Trying to convince the trolls would be a losing battle in which I would simply end up repeating myself. Our customers are fine with the way we are doing things. I never demanded that you leave the thread, in fact you are more than welcome to post here. I simply asked, that's all.
Thanks for the response - can't accuse you of having slow support. I'll have a further look into PBmining before I do anything more. I'd like to make it clear that I am not accusing you of anything yet; I'm simply pointing out what it looks like to a bystander and asking for further details regarding your operation.