Hi. We have investigated the case and here are the results:
You have requested the deposit of 150 USD which was credited to your Account number 571721597.
The security team has asked you to pass the KYC process on 17.03.2023. The verification failed as the team has traced multi-accounting activity in accordance with the provided documents. This is T&C violation, namely 2.32: "Should the bettor commit fraud in respect to the bookmaker (such as the registration of multiple accounts, the use of automated betting software, arbitrage betting, if the betting account is not used for betting, the improper use of loyalty schemes, etc.), the bookmaker reserves the right to stop such fraudulent actions by closure of the customer’s account."
Moreover, owning few accounts is considered as an unfair gambling activity - that is why you were able to withdraw only your initial deposit and not the winnings gained with few accounts. According to the info from the financial dept, the withdrawal is successful. Should you have any other questions, you are welcome to ask me.
It’s sucks to see case like this that using the forum to get sympathy for their issue despite they clearly violate the casino terms. @Megapari casino is now being targeted by cheaters like this due to the multiple promotion given for newly created account. Cheater usually create an account to receive bonus and try to complete the wagering requirements. They keep doing this same step by creating multiple account and claim the bonus until they manage to clear the requirements without any risky of losing their original deposit.
These cheaters is persistent. Expect more of them coming and disguising as victim.