A couple of days later I write to the chat, they open an account for me for a day. I pass verification to level 2, write to the chat, put my funds for withdrawal - they don’t withdraw, they write to go through level 3, although initially they didn’t ask for it at all. I upload original bank statements that match the address in my profile and my statements in a row just get rejected and my account closes again. Why? For what? They don’t answer the mail, I’m tired of waiting and I’m writing this topic.
Open my account for me and return all my balance to me
support@duckdice.io @DuckDice.io
You did the right thing posting your issue here since they have an announcement here and the representative is still active here, you can PM the representative and point this discussion, so you can get answers on why they blocked your account if its only KYC issues, usually casinos will tell you right away about your violation and the rule they break but never about KYC verification.
Checking the representative account there is bad feedback, one of it as early as 2017, and also there are many flags on that account but I hope your chances are good compared to the other.