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Made a deposit on the 1 of March 499.2 usdt to the TRC20 wallet - 0x4d2b0349c14e18d176ae6ae753b6d8e743b46b1b584845b67403c902bdd67cef
I made up to 10 bets since my balance was just over ~$2520 and I decided to withdraw some of it. Withdrawal canceled, comment written: canceled due to KYC administrator, and on the side they wrote that I must pass level 2 verification.
A couple of days later I write to the chat, they open an account for me for a day. I pass verification to level 2, write to the chat, put my funds for withdrawal - they don’t withdraw, they write to go through level 3, although initially they didn’t ask for it at all. I upload original bank statements that match the address in my profile and my statements in a row just get rejected and my account closes again. Why? For what? They don’t answer the mail, I’m tired of waiting and I’m writing this topic.
hi OP, i was saddened by the problem your account is having at duckdice, are you used to playing there because i see that the nominal deposit you entered is quite large, and from the story you told, it seems they won't let you make withdrawals easily because it doesn't make sense if you are required to complete KYC up to level 3. you should fight for your rights although i'm not sure if your problem will be solved in the near future, it seems the
OP from duckdice is online quite often in this forum, hope there is a good response from them.