It's been a long time since I've posted on this thread. but it is very strange that your ann thread does not have many people who come to post, and as if it does not arouse people's interest, based on what I am seeing in this ann thread it can be safe for me to conclude that your casino does not have many customers, because Is your casino not added to askgamblers.com? I could be wrong but most casinos are listed on askgamblers.com and maybe askgamblers.com brings them customers so if your casino was listed on askgamblers.com it might get more customers and that will also help customers when they have complaints
I also noticed the following:
source: https://casino.guru/bethash-io-casino-review 
Can you explain if this is true or not? if so, can you explain why you are taking this action? let's assume that I had an account at your casino, my balance was 0$ and I was inactive for 1 year does that mean that if I want to get my account back I will have to pay an inactivity fee corresponding to 1 year? In your opinion: is this measure not keeping customers away? why would someone spend 100$ to pay inactivity fee while they can take the 100$ and put it in another casino and play?