How come they will help you if their findings was you are doing some illegal bets. Can you send screenshot here from the support that shows transparently their findings on your account? You are lucky that you still got your initial deposit because they have the right to confiscate it because you violate their terms.

Use imgur.com to upload the screenshot from the support message to back up your plain text issue that you written here. This casino received tons of complaints recently with same issue. I wonder if you guys is just using Bitcointalk as a way to justify your illegal bets or Duckdice is just a shitty casino for not honoring profit. Please send the evidence.