It's a bit strange. But I am not surprised. No matter what we say but the truth is people, don't do their research or don't check everything when they get involved with casinos or online companies. People come here once they are already in trouble and want to get rid of it. Some of them indeed know that they are guilty. But, still they tell the story from their side in hope of getting some help from the community. As long as casinos freeze or confiscate balance with a valid reason, the chance are slim to get any help. Even the community cannot help if casinos doing something shady. It depends if the casino cares about it's reputation on this forum.