They accused me of something unclear and do not want to pay me my full amount. In their chat can not help, communicated rudely. At the post office answer for 3-5 days.
What was the accusation they made on you? It will be good to know for people who are responding to look into such and get you a reasonable answer. You have to show some prove if you want to accuse a casino because that is how your story will be believed. Show some screenshots of what happened then you can be advised appropriately.