They accused me of something unclear and do not want to pay me my full amount.
What is the accusation they made against you to avoid paying you the full payment? You can share a screenshot of your conversation to know more about the accusation. If you are right and you did not do any mistake then they would have to pay you full amount.
In the chat room at the moment I can not get, in the mail only a letter that passed the procedure kyc 3. And in the chat room said that their provider marked me as I bet arbitrage. What kind of bets arbitrage do not know, I bet the top leagues. At least one of them is the NBA. I'm a second day trying to get through the chat on their site. But I'm waiting in line for a very long time.