Withdrawal has been pending more than 48 hours and would appreciate any help in getting this processed.
I've already completed KYC and had a withdrawal processed since then despite the comment on the first page about being KYC free.
Did they tell you the reason why do they ask you to undergo KYC?
Frankly speaking, I'm surprised as well to read your post that you have to complete KYC for your withdrawal.
However I cant comment about it longer since you did not provide any proof for your complaint.
If you dont mind, would you provide at least 1 evidence about your story especially about the pending withdrawal and the KYC request from the casino?
Not clear as to why this was requested - I guess because I've had some winnings (up ~1k USD)? Noting I pretty much exclusively play Crash and I'm down at least 10x that from other sites over the past couple of months, just had some luck here.
Pending withdrawal I've taken a screenshot but will hold on posting for a little bit