I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.
With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.
I feel like at least some of them deposit money to a crypto casino, get their account blocked/suspended and they google "xxx scam" like in this case it would be "sherbet scam" and one of the links to come up is bitcointalk scam accusation board, so they make an account and write a complaint. It's pretty understandable for people writing these posts to be newbies on bitcointalk.
Of course a lot of them will be scammers themselves, but we're here to help them get some recognition and at the very least an explanation of what was it that got them banned.