We did trace connection with the so-called friend's account. Although many users here are interested in the details how the security department detects such connections, this data is considered to be vulnerable and is thoroughly preserved. Thus, we prevent the emergence of new fraudulent schemes by keeping our security tools in secret. The MegaPari team is always open to your questions, until they do not intend to disclose the company's confident information.
this is partially acceptable for now, mostly because the OP himself admitted the existence of a famous friend's account. probably in a more complicated case, this kind of explanation will not be enough. you can't say, hey, we have a method and we made a decision based on that. your method must also enable the display of evidence. after all that, I didn't see your concern when you publicly stated the real name of the user who went through KYC on your platform.
none of you is asked to present the tools for such investigations, but you can certainly provide more precise details of the results you get through your tools and investigation. with this excuse, you can cover all conflicts with players.
so it means all the bookmakers share / sell / buy our informations from each others
I wouldn't be surprised if casinos share some kind of collection of blacklisted users with their email, IP addresses etc... I have seen such practice in other businesses outside of gambling. no one wants to be misused to their own detriment.
if we talk about this case, the rule is one person, one account (as far as I know, this is the rule in almost all casinos). why is that so hard to accept? if the casino forbids alt accounts, just don't make them.
it is very hard for me to believe a friend's account from the same IP address or even where a brother, sister or the entire family has their own account at the same casino and they are all passionate gamblers. it sounds crazy and it is the most common excuse in many similar cases.
To the OP, take your money out from there and move on. there are so many casinos today, it is to be expected that some of them are more or less suitable for you. they already expose themselves as scammers. they are all the same: megapari, 22bet, 1xbit... they really have no reason, and they admitted they share everything with each other. as i got blocked in 22bet, thay literally blocked me in megapari what for? for nothing, i even couldnt set more than 3 bets.