There's a saying "consistency helps a business growth" but I feel the way you guys do your update here in the forum isn't going to help in the growth of the casino.
Imagine posting update every six months, that won't have any effect if you're too busy you could hire someone to make design and also post updates here for your casino. The last time you guys make any announcements here in the forum was two years ago although I was not a member of the forum during that period but if you ask those that were active here most of them must have forgotten that a casino ever existed here in the forum.
I'm not trying to criticize you guys but I think it's time to look for ways to improve the marketing strategy of your casino because we now have a lot of casinos here in the forum so you have to look for a unique way to stay on top of the ecosystem. Just my 2 cents.
Almost 2 years this casino representative is not active in the promotion thread they created and today back with providing update information their casino is doing.
How can representatives ask for and say positive and negative feedback is welcome if they don't even have a contribution to the thread or forum to provide feedback on the feedback given.
I know it's good to come back to the thread and provide an update on the casino but with the lack of previous contributions all they are doing is going to waste.
We decided to keep this thread instead of posting a new one, as the casino and almost everything on the site got completely re-worked and re-designed. That said, the casino can be looked at, as a new one.
Management and the team behind it is the same and regarding the feedback, we are looking for it from scratch on our new platform.
Welcome back, I hope you plan on staying active this time so players have a way to see current promotions you might offer and have an alternative way to contact other than live support on your site.