Hi GekkeBelg,
We understand your frustration, but please be assured that our Risk & Fraud Team does not ban players without a valid reason. We are unable to share specific details about the investigation, as it might inadvertently help potential cheaters.
We also noticed that you have posted a few similar topics on this forum, playing with various bookmakers. This pattern might raise concerns about the possibility of cheating.
While you're free to have your opinion, we stand by our team's decision. We returned your initial deposit and won't be providing further support on this issue.
You cannot just confiscate a balance and then not share any details about it. That is outright theft.
The fact that I had 2 scam accusations in this forum before has NOTHING to do with my case with Coinplay. First of all when you confiscated my winnings you did not know about those 2 earlier scam accusations because you didn't even know my username in here, and secondly in those 2 scam accusations the other party paid me out my funds so they agreed with me that I was right in the end.
Do you dare to direct my case to an independent party such as Askgamblers or Ecogra and let their decision be binding? If you ware 100% sure you have proof that I cheated then this should be the golden opportunity for you to a) keep my winnings in your pockets and b) brush up your reputation on here.
If you refuse then I cannot conclude otherwise than you have something to hide and know you are in the wrong here.