I find it simply amazing that most of the scam accusations against casinos are by newbie accounts. I'm not saying all of them a liars but i'll bet more then half are full of shit. They open an accusation knowing full well they're cheating a casino is some way, shape, or form.
With that being said, OP you should probably send a PM to the casino rep on here so they can see your post. You may not be 1 of the shady users I just mentioned, just looks funny that almost all accusations are from newbies.
I am surprised to see this type of accusation too that almost all the accusations for the casino (gambling sites) come from a newbie. I am very eager to know how they came to know about the forum after being scammed and why they have not checked before being scammed. Also, if they have an old account (alt account) on the forum then why they are using this type of old account.