ship the broken device to bitmain back if you within 90 days of waranty!

i had a problem with the lan adapter on my device and this was a communication with bitmain support!

Hi Dimitri,

please just ship back the bad parts to bellow address, and mark your name and order ID in the package.Â
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Building No.13-16, Jiu Wei New Village, Xixiang Street, BaoAn District, Shenzhen, 518126, China

Contact: Gao JianPing

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please share us your tracking number after you ship out, when we receive it, we will re-ship good replacement to you.


Best Regards

 

BITMAIN