Is there one? If so, what is it? I've reached out through multiple direct channels for help with a failed unit < 90 days old and have received no response (yet). Is this typical post sales support?
If it's a warranty case, check back with your reseller first. He should be able to directly sort that out with you or file a support case on Futurebit side.
I bought direct from futurebit and have tried all the usual support channels (chat, email, replying to my order email etc) over the past week but no response. Wondering is that was to be expected or an anamoly?
We respond to all support emails and as far as I can see we dont have any open tickets right now so maybe your email is not going through? FYI all Apollos comes with a standard one year warranty.