It appears that a user with a similar nickname made a comment in this thread a few weeks ago. It's possible that it may be the same individual:
Thanks for the help.By the way, the auto-bet function is now available! Now we are testing it with might and main! 🎲
We have been waiting to hear back from you for weeks now, after having sent multiple emails... quite unfortunate, to be honest. Can you please check and get back when you get the chance?