Hey,
This is the same user who's consistently tried to rubbish our name for about 2-3 years you'll note many usernames, one of the latest ones was where he was pretending to be a high-roller who lost his account and is the guy behind mass spamming 1 star fake reviews on trustpilot.com for a very long time (we successfully get most of them removed so he moves onto other black mail attempts) --- his intention is too keep doing this for the purpose of blackmail so we pay him to stop it
all his screenshots are faked, I am not sure how to prove this exactly, if you have any ideas it would be welcome, perhaps if OP tells me the usernames he posted I can show a search for those names in my own screenshots in the support chat?
anyways, please don't pay this guy any notice, he routinely tries this
thanks,
bobstone live support duckdice