Quote from: TwitchySeal on Today at 06:24:28 PM

Quote from: GekkeBelg on Today at 05:25:06 PM

Quote from: CoinPlay_official on March 31, 2023, 03:11:23 PM

Quote from: GekkeBelg on March 31, 2023, 02:40:34 PM

Coinplay, thank you for letting Askgamblers have a look at the case. Can you email me a screenshot (or post it here for even more transparency) of what request you have sent to Askgamblers? You don't need to include your "evidence" with it, only just show us the email you sent to Askgamblers with the request for them to review the case.

We meant to say that you should open a complaint on Askgamblers, where we both will provide the necessary details for them to review your case.

I have now submitted the complaint. This is what they wrote to me, so it will take some time before the complaint goes live on their website:

We strive to review and proceed your complaint within 48 hours, however it may take up to 96 hours in case our team is experiencing high volume of new submitted cases.

Check your inbox regularly as we'll notify you of your complaint status. Explore our Help Centre for more info.

Wouldn't get your hopes up. I think the most likely outcome here is they rule in your favor and still don't get paid. It's like they're freerolling arbitration.

That would be double sad.....then they really get their reputation down the drain. Let's not assume that.