After the pandemic, almost every Crypto casino has gained a lot of user base. As they have offered an alternative way to engage in online gambling. However, I wonder if they have been able to churn customers who are used to traditional online fiat casinos.
As per my understanding, crypto casinos have offered benefits that some fiat-based casinos cannot match. Another reason is cryptocurrency provides faster transactions and a level of privacy. Thinking about the regulatory environment surrounding cryptocurrency globally. I think a lot of crypto casinos are still churning existing users of other crypto casinos.
Some of these features can be appealing. If a user is looking for a more seamless and secure gambling experience. Whereas as per my understanding, not all players are comfortable using cryptocurrency. One reason, that I could think about is that cryptocurrency is still a relatively new technology & it might be the primary reason some players are hesitant to try them out.
Another reason is strict regulations on Crypto Casinos. That is one of the primary reasons why I think churning of fiat casinos user is not able to attract new users and retain old customers.
There are many more issues that I believe have hampered the churning of a traditional user to a crypto gambler. But the number one issue as per my research is individual preferences and circumstances.
I think most crypto casinos are still churning out existing customers. I also believe that it is not that easy to get a traditional online gambling user to change their habit. What do you think?