When i approved my documents you think they will withdraw winning? Of course NO. They will try to create another "fact" why not to withdraw.
TrustDice Casino SCAM
There is now a 3rd-party with CasinoGuru that is looking into the provided documents as well. They have a say, and will comment on the authenticity of what you gave them.
In the first instance, the ruling didn't go your way. Both CasinoGuru and AskGamblers ruled in the casino's favor. I think it was CG that mentioned that they think the provided KYC documents were edited. Two things could have happened:
1) You edited and submitted fake documents
2) TrustDice manipulated and altered the documents themselves
This isn't something a neutral party can possibly know. Only you and TrustDice know what you did and didn't do.
If TrustDice continues to claim that an (allegedly) authenticated document by an official notary is fake, but CasinoGuru says it's real, and the notary has verified it with his signature and stamp, then the casino is the guilty party here. However, if both sides come to a conclusion that you presented a false document, you will lose the benefit of the doubt.
As someone who has tagged this casino in the past for lying and taking money that doesn't belong to them, I have no problem doing it again.
Uhh, I think the current situation here is that OP had the documents notarized and thus proven to be legitimate, hence their reply that OP "quoted"; TD had acknowledged that the document is legitimate, and they will try to reach OP
.