absolutely impossible is to contact Coinex.PW

I have been trying since days to get in touch with them via email, forum, PM, chat system It seems as they dont exist.
HY COINEX ADM PLEASE ....!!!!!!!!!!!!!!
can you pls respond after 25 days here ....
or here : https://cryptocointalk.com/topic/928-coinex-realtime-exchange-with-zero-fees-for-beta/page-4
or my Ticket: Request #9398   on  https://coinex.zendesk.com/hc/en-us/requests/9398