Here are the screenshots. I'm afraid I won't upload them correctly because I'm using the forum for the first time

https://i.postimg.cc/FKD1kX6Y/chat1.jpg

https://i.postimg.cc/rwzqZRZw/chat2.jpg

https://i.postimg.cc/fyBhBMxd/chat3.jpg


And many more chats where they just reply like robots "We'll update you accordingly"