My account got banned day after after I tried complete KYC and their automatic system rejected my verification however my ID document was accepted.
When I looked back to this thread, I thought that you still had an ongoing case with csgo500.com, but It seems to me that it was resolved when I saw this edit
EDIT
CSGO500 allowed me to withdraw my deposit, my winnings are forfeited but it's a fair move on their part.
THEY ARE HONEST AND LEGIT SERVICE
So why don't you mark the title of the thread with an extra word as Solved/Resolved?