See point 14, where they clearly said they reserve the right to ask for valid identification of a user under the KYC procedure for some cases. For asking KYC you can not say they are scams. Maybe they have found something suspicious.
They stated it that KYC is required for withdraw. Check it again.
But if the user is suspicious, they can ask for KYC again. I have seen many sites that like doing that, asking for KYC again or asking for another documents to make sure that the user is not trying to manipulate with fake identity.
I can understand @OP's argument. Although there are written rules about KYC, their front page announces that there is no KYC for crypto users. And @OP is using cryptocurrency, so this can void their TOS regarding KYC.
https://i.imgur.com/RRj7jnG.pngIf they don't honor this banner then they are defrauding their crypto players since the banner is created to mislead players into believing something for the platforms gain.
Today they confiscated my money. This is not about KYC at all, is about the money. Simple as that. And I'm not from any prohibited country listed on their site, as someone here mentioned. In the case their KYC was absolutely needed, I would do that but that's not fair at all because their site has a banner that No KYC needed and that was the reason I chose Justbit. I found out about them at casino.guru where they have a pretty good rating. So we talking about nothing here. they just confiscated my winnings and left my deposit on my account. You do the math...
