i already asnwered, that if they want to see passport, make another video call. But they ddo not want to make another call. They say that i need to find "plausible explanation" why i do not had passport.
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What is the specific reason why they don't want to make another video call? And the first time you were scheduled for a video call, what was the specific reason why you missed it? Because even after giving you time you missed it, and that's why they are not giving you time for video call for the second time. So my advice is to keep in touch with their support team and tell them to allow the video call a second time.