Hi everyone, Betcoin has permanently suspended my account and withholding all of my winnings from me. I am not sure what steps to take or who to talk to in order to get this resolved. Any help would be greatly appreciated. Here's the jist of my story:
I've wagered with Betcoin for a couple of months now. I got fully limited so I could only wager about $1 a few days ago so I went to withdraw my funds (approx .213 btc), I initially only deposited .03 btc 2+ months ago. After waiting a few days with no word on my withdrawal I reached out to chat help, they had me open a support ticket which I did and then followed the verification link to verify my account with my drivers license and selfie. A few hours passed and then all of a sudden I was no longer able to access my account or the site. I reached out via email and got this in response, see email below. I have no idea how I would know the result of a bet and I emailed them back telling them I would be 100% cooperative as I know I have not done anything illegal or tried to place bets somehow knowing the result. I asked them to provide me with those bets/games they are referring too. This seems incredibly unethical to withhold all of my winnings and to only offer my deposit back as a "courtesy" when I know and can truly say on my sons life I did nothing wrong here.

"Hello, your account was permanently suspended, pertaining to our terms
of service regarding late betting.
The investigation is ongoing, but we have been able to determine that
this is not an isolated incident, as the following bets were placed
after the result was known:
3042789641 3042790440 3042790941 3042791280
As a 1-time courtesy, we will return your deposit. Do not create any
additional accounts or they will be closed and funds withheld, including
deposit.
Please provide a Bitcoin address.

Regards,
Security"