Upon further research I have found that the 2 main licensees in Curacao are Curacao Antillephone NV 8048/JAZ and Curacao e-gaming NV 1668/JAZ. Neither of which Betcoin is licensed under. They are licensed under Gaming Curacao NV 365/JAZ (although they label it Curacao eGaming on their website). I have read that this licensee only cares about the Casino License fees and allows them to operate as they please. So it seems as though it may be impossible to get any sort of ethical help on my situation.
You are welcome to dispute this decision on a third-party mediator or their licensor they have already done this to one of their cases, if you think you are innocent you can do this action, but if you don't want to bother anymore then give them your Bitcoin address so they can send your deposit back, other casinos will confiscate your winnings but they don't want to become mean to players so they prefer to give the deposit amount, so it's your choice now.
Alternatively, you are welcome to contact a third party mediator or our
licensor, to dispute this, and we will abide by their decisions.