A little update here
Let's start with ghostingura2's situation - there is an option on 1xBit to ask for account closure if you know you are gamling addicted, and it is mentioned on the site. 1xBit can't control someone's actions and prevent them from any damage, that is a common sense i suppose.
but he is not asking about those instead they are asking for their money to be return and this is what you need to address.
nerdynaf, you should have received a reply from the security team already, please check your email.
and what does the security says?
" WE STOP COLLABORATING WITH YOU AS WE FOUND OUT THAT YOU ARE BREAKING OUR RULES"?

Very likely, they seem do not even care anymore of typing different emails or having different excuses for all the people they manage to scam. They have gone full scamming in industrial proportions and they can only keep up the pace by sending the same canned replies once and once again.
Only an idiot would assume or agree that a gambling addicted person is supposed to get their money striped away from them just when they have managed to be profiting off their sessions.